📦 SHIPPING & DELIVERY POLICY  
YALORDÉ LASHES LLC  

📍 Order Processing Time  
All orders are processed in the order they are received.  

Processing time is 7–10 business days, depending on order volume.  
Pre-order items may require additional time.  

During high-demand periods (sales, promotions, holidays), processing times may be extended by 3–5 business days.  

Please note: Shipping time begins only after your order has been processed, packed, and scanned by the carrier.

🚚 Estimated Delivery Time  
Delivery time refers to the total time it takes to receive your order after placing it.  

This includes:  
• Processing time  
• Carrier transit time  

Business days are Monday–Friday, excluding U.S. holidays.  

Some extended or rural ZIP codes may experience longer delivery 

🌦️ Weather & Carrier Delays  Delays may occur due to circumstances outside of our control, including:  

• Severe weather conditions (snowstorms, rainstorms, extreme temperatures)  
• USPS or carrier delays  
• Natural events or logistical disruptions  

YALORDÉ LASHES LLC is not responsible for delays caused by these situations.

📦 Shipping Confirmation  

Once your order is packed and scanned by USPS or the selected carrier, you will receive a tracking number via email.  

⚠️ Important Shipping Disclaimer  
We are not responsible for:  

• Incorrect or incomplete addresses entered at checkout  
• Packages delayed by USPS or shipping carriers  
• Lost or stolen packages marked as “Delivered”  

Please ensure all shipping information is correct before completing your purchase.

📍 Shipping Origin  

All orders are shipped from our Shipping Department in Ohio, USA.

🌍 International Shipping  
We currently ship worldwide except to the following countries:  
Cuba, Indonesia, Italy, Spain, Thailand, Turkey, Sudan, Syria, and restricted/embargoed regions.  

💰 Customs, Duties & Taxes  

International customers are responsible for all customs fees, import duties, and taxes required by their country.  

These charges are not included at checkout.  
YALORDÉ LASHES LLC is not responsible for these fees.

🏠 Address Changes  

If you need to update your shipping address, please contact us as soon as possible at:  

📧 support@yalordelashes.com  

Address corrections require a $5.55 processing fee.  

Please note: We cannot guarantee changes once an order has begun processing.

🔁 Re-Shipping Policy  
If a package is returned to us due to:  

• Incorrect address  
• Failed delivery attempts  
• Unclaimed package  

A re-shipping fee of $7.99 will be required to resend your order.  

📩 Contact Us  
For any questions or concerns regarding your order, please contact:  

📧support@yalordelashes.com  
YALORDÉ LASHES TEAM